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Tracking Your Order

  • Can I Track My Order Without an Account?

    Yes, by using the order confirmation email, which contains a tracking link. If you can’t find it, contact us, and we’ll resend the details.
  • What to Do If Your Tracking Number Isn’t Working

    If your tracking number doesn’t work:

    1. Double-check the number and carrier website.
    2. Wait 24 hours for the system to update.
    3. Contact customer support if the issue persists.
  • Understanding Order Status Updates

    Here’s what each status means:

    • Processing: Your order is being prepared.
    • Shipped: It’s on its way.
    • Delivered: Your package has arrived.
      If a status seems unclear, contact our support team.
  • How to Track Your Order Online
    • Log in to your account.
    • Go to "Order History" and select the relevant order.
    • Use the tracking number provided to check shipment updates.